Before You Order: Top Questions From Office Chair Buyers
- What is Sample Policy of YingFung Office Furniture?Thank you for your interest in our office chair furniture products. We take the needs of our customers very seriously, so we provide a sample policy to help you better understand our products, we encourage customers to request samples before purchasing, you can make a sample request by contacting our sales team. We will process your application as soon as possible and send the sample to you by express.1. The customer is required to pay the sample fee and shipping freight , which is suitable for high value or customized products.2. Provide samples, but the customer needs to pay for shipping freight . The customer can test the sample for a certain period of time and decide whether to buy it within the period. If you decide to purchase, the sample cost will be refunded from your order amount.3. Some of our office furniture, such as office chairs, sofas, high cost, large volume, we will provide you with paid samples.We hope that by providing samples, you can experience the quality and comfort of our products for yourself so that you can make an informed purchasing decision. If you have any further questions about the sample policy, please contact with us.Test our quality before bulk order
We encourage every buyer to check the sample first. Contact our sales team and we will arrange your sample request promptly. Request a Sample Today
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- How long will it take to deliver the product？The office chair delivery date is a very important part of the business, related to the customer's use of the product and the integrity of the company's image. Therefore, it is essential to ensure the accuracy and timeliness of delivery dates.Generally speaking, we have to determine the delivery date according to the number of customer orders, the production cycle of different types of products, raw material inventory, transportation methods and other factors. If some factors are not conducive to early delivery, we will be careful to give the delivery date, so as not to delay the delivery time to affect the customer's use.Date of deliveryMesh chair: 10-15 daysPU chair: 20-25 days
Then, after the delivery date is determined, the manufacturer should deliver the goods in time within this delivery period. When we find that the delivery is delayed, we will contact the customer at the first time and give a specific solution. What needs to be noted here is that all kinds of difficulties should be honest feedback communication, report to the customer immediately after having the plan, and ensure that the customer agrees before the follow-up work.At the same time, in order to ensure the delivery date and the final delivery effect, manufacturers should also strengthen quality control during transportation and installation. In the logistics link, it is necessary to inform the customer of the delivery time and method in time to ensure that the products are delivered in time.In short, manufacturers need to ensure the consistency of delivery dates and product quality, and provide thoughtful service to customers, so as to improve customer satisfaction and trust.
Need an exact delivery date for your project?Send us the models and quantities, and our sales team will confirm the production schedule and shipping time within 24 hours. Get Your Delivery Schedule
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- What about payment term？The payment terms of office chair furniture products usually include the following aspects:1. Price and payment method: When confirming the order, we will provide you with the price and payment method of the product. In general, you have a choice. （1）T/T: 30% down payment, balance before .（2）L/C at sightPaypal2. Deposit: Depending on the amount of the order and the terms of cooperation, we may require a certain percentage of deposit. This can be used as an advance payment to ensure that your order is properly processed and arranged.3. Balance payment time: Under normal circumstances, after you receive the product and confirm satisfaction, you need to pay the balance in accordance with the time agreed in the contract. This usually refers to the date you received the goods or the date of acceptance.4. Invoicing: We will provide you with an official invoice after you complete the payment. Please ensure that you provide accurate invoice title and tax information.Specific payment terms may vary from order to order and cooperation contract, we recommend that you contact our sales team or customer service department for detailed payment terms and related matters. Thank you for your attention to our products, we will be happy to provide you with quality service.Need flexible payment terms for bulk orders?
Payment terms can be discussed for long-term partners and large projects. Tell us your order plan and we will work out the best solution. Get Your Tailored Quote
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- How to solve the customer's special requirements for product color and LOGOWhen customers have special requirements for product color and LOGO, they should communicate with customers in a timely manner from the perspective of service to promote consensus, so as to achieve the final customer satisfaction.Specifically, understand what special colors and logos customers need, organize special designers to deal with customer requirements, confirm and check every detail, and make customers as satisfied and assured as possible. Customers can describe colors and logos by function or texture classification. At the same time, we should make full use of their own production experience and professional technology, to provide customers with professional advice and opinions.If the customer is not sure what color they need, then we can provide some samples for customers to choose, and after the customer makes the choice, through technical means to color printing and other practical effects display, so that customers can better experience the real appearance and effect of the product.
Customers often want products to be coated with a specific brand, company name and logo, and these logos also play a vital role in the communication of the customer's image and brand. In this case, we will mark the corresponding LOGO on the product in strict accordance with the customer's needs, and provide the effect drawing for review and confirmation, and then print and cooperate with the product according to the printing technology selected by the customer, and finally achieve the customer's requirements.In short, when customers have special requirements, we should treat them with a high degree of responsibility, starting from the aspects of active communication, professional advice, detailed details confirmation, etc., and finally ensure the choice of color and LOGO and achieve the effect, and promote the trust and satisfaction of customers.Have special color or LOGO requirements?Send us your Pantone code and logo file, and our design team will provide a customization proposal with rendering for confirmation before production. Start Your OEM/ODM Project
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Samples, lead time, payment and OEM customization — answered in 30 seconds. Need pricing for your project? Talk to our sales team →
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